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+ Do you accept dental insurance?
Yes, we accept most insurance including Military MetLife.
In
addition, because we have so many patients who work for 29 Palms area companies,
we have hundreds of Employer Benefit Plans in our computer system.
Please bring your Dental Insurance card with you to your
visits.
+ What is your cancellation policy?
Like most medical offices , we require 24 hours notice for cancellations , however there is no charge to cancel within 24 hours. We do not
ˇ°overbookˇ± appointments so our doctors reserve time just for you.
+ If I am in pain how soon can you see me?
If you are experiencing pain, we make every effort to
see you the same day. Please call our office and tell them what you are feeling.
In most cases the problem can be corrected or stabilized the same
day.
+ Do you have lunchtime appointments?
Yes, both our Hygienists and Dentists see patients
through the normal lunch hour. If you need a lunchtime appointment, please
contact our Office Manager.
+ Do you treat Children?
Our office is designed to provide your child with the very best dentistry available, and deliver that care in a Safe, Warm and Fun environment. We Love Kids as much as we Love Dentistry!
+ What are your payment policies?
Co-payments (the uninsured portion of your bill) are due
at the time of treatment. We offer financing and payment plants. Deposits
for lab work on crowns and other restorative items are generally 50% at the time
dental impressions are made.
+ What are your hours?
Appointments with dentists are generally available from
M-F 9:00 AM to 5:00 PM. We do not have Saturday appointments.
+ If I am a new patient, will I have to fill out a
dental history?
Yes. These forms can be downloaded so that you can print
them and complete them at your convenience. You should contact your previous
dentist and request that your dental records be transferred to Sungchun S. Wee D.D.S Associates, 71757 29 Palms Hwy #C, Twentynine Palms, CA 92277
+ Do you have an environmentally green office?
Yes. We do not store any chemical toners or fixers
typically associated with conventional radiography systems. Our water is highly filtered as it enters
our office. Even the air in our office is specially filtered to remove dust and
allergens. Medical waste is properly disposed of by a third party in compliance
with OSHA standards.
+ What are your privacy policies?
We keep patient information strictly confidential, and
as such comply with HIPPA guidelines. For your convenience we keep a printed
copy of our privacy policies in our patient waiting room.
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